Air Canada …improved experience…update

Koodos to Kevin at Air Canada

Called Air Canada yesterday to speak with an agent about our upcoming trip to Melbourne, AU and our next trip to San Antonio, TX… and was more than pleasantly surprised! Kevin was knowledgeable and very helpful. He explained how upgrades work on different ticket types and managed to get us our meal vouchers added to our flight to San Antonio. Any thing he did not know he found the info quickly. It was a very good learning experience for me and Kevin made it very pleasant as well as informative.

Thanks Air Canada for upping your game and having people like Kevin helping customers! Now if we could just get that upgrade to business class for that long Vancouver to Melbourne return flight!

We had a great flight from Vancouver to Melbourne! Our seats were excellent and we actually got some rest…zzzzz! The flight cabin crew were awesome and the food was even good! Thank you Air Canada for a great experience!

Highly recommended and our airline of choice!

Photo credit: Air Canada


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