Ahhh… Air new Zealand an Ooops for you… downgraded to 6/10

Prior to leaving Canada we always check and double check our details, flights, accommodations, car rentals etc. From doing this we are always sure that everything is in order before we leave home base. This time as we were checking our flights we logged in to Air New Zealand and were checking arrival and departure… Continue reading Ahhh… Air new Zealand an Ooops for you… downgraded to 6/10

And the next adventure begins

Our flights from Canada to the Cook Islands were interesting (to say the least), changed three times by Air New Zealand (and they forgot to re-assign our premium seats - but that is another post - check it out), a grueling 45 hours! It would not have been quite that long if we had not… Continue reading And the next adventure begins

Air New Zealand… customer service 10/10

When we booked our tickets to the Cook Islands last year we did not anticipate so many changes. But... and there is always a but! There were changes! Just a few more than expected... date changes, time changes and route changes... we can anticipate that booking well in advance would precipitate the chance of schedule… Continue reading Air New Zealand… customer service 10/10