Air New Zealand… customer service 10/10

When we booked our tickets to the Cook Islands last year we did not anticipate so many changes. But... and there is always a but! There were changes! Just a few more than expected... date changes, time changes and route changes... we can anticipate that booking well in advance would precipitate the chance of schedule… Continue reading Air New Zealand… customer service 10/10

Ahhh… the InterJet experience… not so good!

UPDATE: Finally gave up trying to deal with Interjet to change the dates of my tickets. It was a bad experience, and one I do not wish to repeat, I lost some money but learned a valuable lesson. The lesson: check every word of the fare rules and if there is 'anything' that does not… Continue reading Ahhh… the InterJet experience… not so good!